Let’s untangle a few things
Little questions.
Lovely answers.
Wondering how it works? Pull up a cosy chair. Here are the things you might like to know.
Ordering How do I order a little piece of handmade?
Find a piece you like and choose “Enquire about this piece”, or send Mama a custom request. Share your colours, measurements, quantity and city. Mama will confirm the details, quote and payment arrangements before an order is agreed.
Custom pieces Can Mama make something from my idea?
Yes, that is the heart of it. Tell Mama what you are picturing: who it is for, the colours, the size, any little details that matter. She will let you know what is possible and what she would suggest.
Ordering How is each crochet piece priced?
Every piece is made by hand, so there is no checkout and no fixed price list on the website. Mama gives you a quote once she has heard about the size, colours and detail you have in mind, and nothing is agreed until you are happy with it.
Custom pieces Can I choose my own colours?
Custom colours are welcome. Tell Mama your favourites, or describe a shade you cannot quite name, and she will talk through what suits the piece.
Ordering How long will my piece take?
It depends on the piece and on what is already on Mama’s hook, so she confirms timing with you when she replies. If you need something for a particular date or occasion, say so in your enquiry.
Delivery Where can my order be sent?
Mama confirms delivery options for your city when she replies, so please include your city in your enquiry. Delivery is agreed with you before an order is confirmed.
Ordering Can I pay on the website?
Not at the moment. The website is for browsing and starting an enquiry. Mama arranges the final details and payment with you directly.
Enquiries What happens after I send my enquiry?
Your enquiry goes to Mama’s inbox and she replies to the email address you gave. Sending an enquiry does not confirm an order. That only happens once you and Mama have agreed the details.
Enquiries Are the pictures on the website Mama’s own work?
Not yet. Images marked “Design inspiration” are illustrations of the kind of pieces Mama makes. Photographs of her finished work will replace them.